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DSRG projects for MELITA | |
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Melita International is a total-solution provider of integrated
customer interaction and intelligent call management applications that
enable businesses to automate their call center activities, enhance
telephony-based customer commerce and provide a superior level of
customer care. MELITA has placed a research grant at DSRG in 1998. The research focuses on monitoring and fault tolerance of advanced component-oriented distributed software systems. |